Experienced Facilities/Helpdesk Coordinator required to join a facilities management company and ensure a successful relationship is maintained with clients.


Full time, permanent role, based Hammersmith, London.

Paying £28k-£32k per annum depending on skills and experience.

Main duties of the Customer Service Helpdesk Advisorare to:

  • Allocating jobs to engineers
  • To be the first point of contact for clients
  • To organise contractors and engineers
  • Ordering required parts from suppliers
  • Processing invoices
  • Generating monthly reports as required
  • Advising clients on a daily and weekly basis of job status
  • Attending weekly meetings
  • Communicate with both technical and non-technical personnel


To be successful as the Customer Service Helpdesk Advisor you will:

  • Have facilities experience/background
  • Have experience working within a customer service position within an office environment


Should your application be successful, you will be contacted shortly.

Thank you for your interest in our role.  E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible.

Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.

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